By booking any course or class with Nurtured Birth & Beyond Ltd., you agree to the following terms and conditions.
1. Booking Confirmation and Payment
Booking Confirmation:
- A booking is considered confirmed only once payment (either full or deposit) has been received and a confirmation email has been issued by Nurtured Birth & Beyond Ltd. Until that point, places are not guaranteed.
Birth Preparation Courses (Group and 1:1):
- You may choose to pay in full at the time of booking or pay a deposit to secure your place.
- The remaining balance must be paid no later than three weeks before the course start date, unless otherwise agreed in writing in advance.
- Payment is processed securely via the booking link and Stripe.
- Payment is made for the full course as advertised and not for individual sessions.
Postnatal Classes:
- Payment for postnatal classes must be made in full at the time of booking.
- Bookings are non-transferable unless agreed in writing in advance.
Flexible Payment Terms:
- Any alternative or flexible payment arrangements must be agreed in writing prior to booking. Please contact bex@nurturedbirthandbeyond.co.uk to discuss this.
2. Refunds and Cancellations
- All payments are non-refundable, except in exceptional circumstances and at the sole discretion of Bex Gardiner (Nurtured Birth & Beyond Ltd.).
- Deposits are non-refundable under all circumstances.
- Refunds in exceptional circumstances are made entirely at my discretion and are not guaranteed under any specific situation.
- If a participant cancels after one or more sessions have taken place, no refund will be given.
- Failure to attend a scheduled course or class, for any reason, will not result in a refund or transfer unless agreed in advance and at my discretion.
- In the event that Nurtured Birth & Beyond Ltd. must cancel a course or class, all reasonable efforts will be made to reschedule.
- If rescheduling is not possible, or if alternative dates cannot be agreed, a full refund of the total fee or the proportionate amount for any sessions not yet taken will be issued.
- If a group cannot agree on an alternative date, individual arrangements may be made for affected participants.
- If an in-person course or class cannot take place due to circumstances beyond my control (including, but not limited to, extreme weather, illness, or government restrictions), the session(s) will either be rescheduled or held online via live video link. No refund will be due in these circumstances.
- Nurtured Birth & Beyond Ltd. reserves the right to refuse or cancel a booking at any time. In such cases, any fees already paid will be refunded in full unless the participant has breached these Terms and Conditions.
3. Rescheduling (Private 1:1 Courses)
- For private one-to-one courses, a minimum of 48 hours’ notice is required to reschedule a session.
- Where less than 48 hours’ notice is provided, the participant remains liable for the session fee, calculated as the total course fee (minus the £50 deposit) divided by the number of sessions.
- Exceptions may be made in extenuating circumstances, at the discretion of Nurtured Birth & Beyond Ltd.
4. General
- All course and class content is provided for educational purposes only and must not be interpreted as medical advice.
- Participants are responsible for seeking guidance from an appropriate healthcare professional regarding any medical, pregnancy, or birth-related concerns.
- Nurtured Birth & Beyond Ltd. accepts no responsibility or liability for decisions made by participants in relation to their pregnancy, birth, or postnatal care.
- Participation in any course or class does not guarantee a specific birth or postnatal outcome.
- Any materials, recordings, or digital resources provided during the course are for personal use only and may not be copied, shared, or distributed.
- Personal information collected during the booking process will be handled in accordance with current UK data protection laws and used solely for the purpose of course administration and communication.
- Nurtured Birth & Beyond Ltd. shall not be liable for any indirect, consequential, or incidental damages, losses, or injuries arising from participation in any course or class, beyond the total amount paid for the service.
- Nurtured Birth & Beyond Ltd. shall not be held liable for any failure or delay in performance of its obligations under these Terms and Conditions if such failure or delay results from circumstances beyond reasonable control, including but not limited to acts of nature, government actions, pandemic restrictions, or illness.
5. Disclaimer and Amendments
- Nurtured Birth & Beyond Ltd. reserves the right to amend these Terms and Conditions at any time. Any updates will be published on the website and will take immediate effect for all future bookings.
- It is the responsibility of participants to review the Terms and Conditions prior to booking.
- These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
- Nurtured Birth & Beyond Ltd. is a limited company registered in England and Wales.
Gift Voucher Terms and Conditions
Purchase and validity
Gift vouchers can be purchased for specific course types including In Person Group, Online Group, or 1:1 Birth Preparation Courses. They can also be purchased for a specific amount or for a specific number of play sessions.
Each voucher is valid for 12 months from the date of purchase, unless otherwise stated. Extensions cannot be offered once the voucher has expired.
Redeeming your voucher
To redeem a voucher, the recipient should contact Nurtured Birth & Beyond by emailing bex@nurturedbirthandbeyond.co.uk or messaging 07885 459283, dates will be provided and you will be able to choose which one you'd like to book.
Vouchers are not tied to specific course dates and can be used for any eligible course within the 12-month validity period, subject to availability.
Value and discounts
Each voucher holds a specific monetary or course value as described at the time of purchase.
Promotional discounts, such as Black Friday offers, apply only at the time of purchase and cannot be applied retrospectively.
Vouchers cannot be exchanged for cash, refunded, or used in conjunction with any other offer unless expressly stated.
Transferability
Vouchers may be given as gifts but must not be resold or exchanged for money.
Once redeemed, the booking will be subject to the standard course Terms and Conditions.
Lost or misplaced vouchers
Electronic vouchers are emailed to the purchaser upon checkout. If a voucher email is misplaced, the purchaser may request a resend to the original email address used at purchase.
Cancellation policy
Once purchased, vouchers are non-refundable.
If a course booked using a voucher needs to be rescheduled, the standard course cancellation and rebooking policies will apply.